Twisted Stitches
Twisted Stitches
Twisted Stitches
Frequently Asked Questions
Shipping and Delivery
We offer free shipping on all orders. Please provide an accurate shipping address during checkout. After receiving your order, we will require processing time before shipping it out. Once shipped, we will provide you with a tracking number for monitoring. Delivery time may vary, and international orders are subject to customs fees. Ensure someone is available to receive the package upon delivery. For any questions or assistance, please contact our customer support.
Easy Returns
If you need to return an item, we have a hassle-free return policy. Simply contact our customer support within 30 days of receiving your order. We will guide you through the return process and provide a return shipping label, if applicable. Once we receive the returned item in its original condition, we will issue a refund or exchange according to your preference. Your satisfaction is our priority, and we strive to make the return process as easy as possible for you.
Tracking your Order
To track your order, please locate the tracking number provided in your shipping confirmation email. Visit the website of the shipping carrier mentioned in the email (e.g., USPS, UPS, FedEx) and navigate to their tracking section. Enter your tracking number in the provided field and click "Track" or the equivalent option. You will then be able to view the real-time status and location of your package. If you have any difficulties tracking your order or need further assistance, please contact our customer support team, and we will be happy to help you..
100% Secured Ordering
We understand the importance of security when placing orders online, and we want to assure you that your information is protected. Our website utilizes state-of-the-art encryption technology to safeguard your personal and financial details. We guarantee that every transaction you make with us is 100% secure. Your credit card information is processed securely, and we never store any sensitive payment details on our servers. We prioritize the privacy and security of our customers and are committed to maintaining the highest standards of data protection. Shop with confidence knowing that your order is safe and secure with us.